Koreatown
38,026 units
1,563 buildings
LADWP Toilet Rebate by Neighborhood
LADWP Free Toilet Replacement in Your Los Angeles Neighborhood
Any apartment building with 5 or more units on an LADWP water account can replace its old toilets at no cost to the owner. These guides show the building count, typical savings and eligibility for your part of the city.
Free building check. No cost and no commitment.
566,356
City of LA apartments in 5+ unit buildings
$0
Cost to the building owner
500,000+
Fixtures replaced by Planet Optima
LA Apartment Owners Pay $0 for New Toilets
LADWP pays up to $300 for each toilet replaced in a Los Angeles building with 5 or more units, and that covers the whole job. You sign one form, and Planet Optima does the rest.
Your cost
$0
LADWP pays the rebate to the water account holder, and we invoice only that amount after it arrives.
Planet Optima is an LADWP-authorized implementation partner with more than 500,000 fixtures replaced across Southern California, and we take on buildings as small as 5 units.
New toilets in every eligible unit
WaterSense-certified 0.9 GPF models that use about 44% less water per flush than the 1.6 GPF toilets they replace.
Professional installation
About 20 minutes per toilet and up to 50 a day, with angle stops, supply lines and flanges replaced as needed.
Haul-away of the old toilets
We remove and dispose of every old fixture, so nothing is left for your staff.
All the LADWP paperwork
Eligibility, the application, the inspection and the rebate. You sign one authorization form.
Tenant notices and scheduling
We notify tenants and plan the work around them, unit by unit.
Neighborhood Guides
Koreatown, Westlake, Hollywood and Van Nuys hold more apartment units than any other neighborhoods in Los Angeles. Each guide shows the local building data and what a typical building saves.
Westlake
32,169 units
1,262 buildings
Hollywood
31,319 units
1,587 buildings
Van Nuys
22,232 units
1,210 buildings
Don’t see your neighborhood? The program covers every neighborhood LADWP supplies with water. Send us your building’s address and we will check it.
The 15 LA Neighborhoods With the Most Apartment Units
These 15 neighborhoods hold the most units in apartment buildings with 5 or more units built before 2014. Together they account for 276,916 units, nearly half of the city’s 566,356.
| Rank | Neighborhood | Units | Buildings |
|---|---|---|---|
| 1 | Koreatown | 38,026 | 1,563 |
| 2 | Westlake | 32,169 | 1,262 |
| 3 | Hollywood | 31,319 | 1,587 |
| 4 | Van Nuys | 22,232 | 1,210 |
| 5 | East Hollywood | 18,583 | 1,352 |
| 6 | North Hollywood | 17,923 | 1,202 |
| 7 | Mid-Wilshire | 16,832 | 690 |
| 8 | Palms | 16,717 | 1,095 |
| 9 | Sherman Oaks | 14,359 | 787 |
| 10 | Canoga Park | 12,466 | 396 |
| 11 | Sawtelle | 11,817 | 963 |
| 12 | Valley Glen | 11,788 | 799 |
| 13 | Downtown | 11,515 | 99 |
| 14 | Los Feliz | 10,846 | 702 |
| 15 | Panorama City | 10,324 | 376 |
Source: LA County Assessor 2026 roll, apartment parcels with 5 or more units built before 2014. Planet Optima analysis. Neighborhood boundaries: LA Times Mapping L.A.
If your building is in one of these neighborhoods and still has its older toilets, it very likely qualifies, and LADWP covers the full replacement.
Is Your Building in LADWP Territory?
LADWP supplies water to almost all of the City of Los Angeles, from the San Fernando Valley to San Pedro, and every neighborhood on this page is inside the city. You can check your area on LADWP’s own list of the communities it serves.
Some places with a Los Angeles mailing address are not covered. Unincorporated areas such as Florence-Firestone and Willowbrook get their water from other suppliers, and so do cities with their own water departments, such as Beverly Hills and Santa Monica. The LADWP program does not apply there.
The name on your water bill settles it. We confirm the account during the first building check, before anything else happens.
How the Toilet Rebate Program Works
From the first call to new toilets in every unit usually takes 4 to 5 weeks. You sign one authorization form. We handle the rest.
1
Building check
Send us your building details. We confirm the unit count, the LADWP water account and the toilet ratings, with no commitment.
2
Pre-inspection
An inspector checks the GPF stamp on a sample of toilets, counts the eligible ones and notes any plumbing issues. It takes 1 to 2 hours.
3
LADWP approval
We file the application through SoCal Water$mart. Approval takes about 10 business days.
4
Installation
We give tenants notice, then replace each toilet in about 20 minutes, up to 50 a day, and haul the old ones away.
5
Inspection and rebate
The program inspects the work and pays the rebate to the water account holder. We invoice only that amount, after it arrives.
Frequently Asked Questions
Every neighborhood where LADWP supplies the water, which covers almost all of the City of Los Angeles. What matters is the building: 5 or more units, an LADWP water account and toilets rated 1.6 GPF or higher.
Planet Optima works anywhere LADWP supplies the water, with crews that install up to 50 toilets a day. We are one of the LADWP-authorized implementation partners, and we have replaced more than 500,000 fixtures across Southern California.
Koreatown, Westlake, Hollywood and Van Nuys hold the most units in apartment buildings with 5 or more units built before 2014, according to the LA County Assessor’s 2026 roll. Koreatown, Westlake and Hollywood alone hold 101,514 of those units.
Then another supplier, such as Golden State Water, most likely provides the water, and the LADWP program does not apply. Send us the address and we will tell you what does.
Nothing. LADWP pays up to $300 per toilet, which covers the fixture, installation and haul-away. The rebate goes to the water account holder, and Planet Optima invoices only that amount after it arrives.
Does Your Building Qualify for the LADWP Program?
LADWP funds the whole toilet replacement for buildings that meet four conditions. After 500,000 fixtures we know exactly what decides it.
- Inside LADWP service territory The building takes its water from LADWP, not a neighboring city utility. The water bill settles it in a minute.
- 5 or more residential units Multifamily and commercial properties with 5 or more units. Portfolios are checked building by building.
- Toilets at 1.6 GPF or higher Fixtures on the old standard, typical for buildings completed before 2014. LADWP pays up to $300 per qualifying toilet.
- An owner or manager who can sign One authorization form is the whole ask. Planet Optima files everything after that.
What Our Clients Say
“Working with Planet Optima is like a breath of fresh air! Professional and thorough, the team has navigated multiple large scale and complex projects for HDS with ease. Timely communication and a true professional partner. I recommend highly and will be partnering with them again without hesitation!”
Steve Christman
Sales Manager, HD Supply
“Once I completed the walk with Planet Optima I felt at ease and confident this project would be handled professionally. They did a complete and thorough job, were very attentive to all the residents, and kept their area clean and neat throughout the project.”
Kerwyn
Decron Properties
“Planet Optima made the entire process seamless. From the initial assessment to the final installation, they handled everything professionally and on schedule. Our tenants experienced minimal disruption, and the savings on our water bill were immediate.”
Conor O.
MDT Properties
Find out which rebates your building qualifies for
Send us your building details. We’ll review them and contact you about the programs your property may qualify for.
Water Conservation
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Building Assessments & Audits
Fill out the form to the right to check your building’s eligibility.
Tap here to fill out the form and check your building’s eligibility.